Returns & Exchanges
At Red Dot, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your package.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing